Terms & Conditions

1. Introduction

Welcome to Utu Websites ("we," "our," "us"). These Terms and Conditions govern the use of our services, including the design and development of event and business websites. By engaging our services, you agree to these terms.

2. Services Provided

• ⋓ We provide temporary event websites and business/NGO websites.
• ⋓ Each website includes custom design, hosting on third-party platforms, and optional SEO services.
• ⋓ Event websites have a set active period, after which they are archived or taken down, unless otherwise agreed.

3. Client Responsibilities

Clients must:

• ⋓ Provide accurate and lawful content for their websites.
• ⋓ Obtain consent from individuals whose data is shared with us.
• ⋓ Ensure all materials (text, images, videos) comply with copyright laws.

4. Payment and Fees

• ⋓ Payment terms will be agreed upon before work begins.
• ⋓ Full payment is required before a website is made live.
• ⋓ Refunds are only available if we fail to deliver as agreed.

5. Data Protection and Privacy

• ⋓ We collect and process client data only for website development and service improvement.
• ⋓ Clients must ensure they have the right to share any personal data with us.
• ⋓ We do not sell or share data with third parties without consent.

6. Intellectual Property

• ⋓ Clients retain ownership of their content.
• ⋓ We retain rights to website templates and backend systems we create.
• ⋓ Unauthorized resale, reproduction, or distribution of our work is not permitted.

7. Website Duration and Maintenance

• ⋓ Event websites are active for an agreed period (e.g., 24-48 hours after an event) unless an extended hosting plan is purchased.
• ⋓ Business/NGO websites may include ongoing maintenance based on a separate agreement.
• ⋓ We are not responsible for third-party hosting issues or domain expirations outside our control.

8. Limitation of Liability

• ⋓ We are not liable for losses due to website downtime, cyberattacks, or misuse of website content.
• ⋓ We do our best to secure client data, but clients should also take steps to protect their accounts and information.

9. Dispute Resolution

• ⋓ Any disputes shall first be resolved through negotiation.
• ⋓ If unresolved, disputes will be handled under Kenyan law.

10. Changes to These Terms

We may update these Terms, and the latest version will always be available on our website.
For inquiries, contact us at utuwebsites@gmail.com.